Shipping policy

Shipping Policy

Thank you for shopping with Chronotique! Below you will find important information about our shipping process, delivery times, and what to do in case of delays or issues.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive a notification once your order has been shipped.

Shipping Time

We offer standard international shipping, with estimated delivery times ranging from 7 to 14 business days, depending on your location.

⚠️ Please note: Shipping times are approximate and may vary due to customs processing, local postal delays, or other unforeseen circumstances beyond our control.

Shipping Rates

At Chronotique, a watch is more than just a product — it is a story, embodied in time, design, and detail. We treat shipping with the same respect as the watch itself.

Worldwide shipping cost: $150

We provide careful and reliable international shipping to ensure your watch arrives in perfect condition, both in appearance and in spirit.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number.

Please allow 24–48 hours for tracking information to become available after dispatch.

Customs and Import Duties

At Chronotique, we believe in a seamless and transparent shopping experience. That’s why all duties and taxes are already included in the price you see on our website.

✅ No hidden fees. No unexpected costs.

When you purchase from us, you are exempt from paying any additional customs duties or import taxes. We take care of everything — so your only focus is enjoying your new timepiece.

Lost or Delayed Packages

If your package is delayed beyond the estimated delivery window, or if it appears to be lost in transit, please contact us immediately:

📧 chronotique.info@gmail.com

We will investigate the issue and do our best to resolve it promptly.